Overview We are seeking a proactive, dedicated & technically skilled resource to join our team and provide technical assistance for our applications and systems. The ideal candidate will be responsible for taking lead of the applications, ensuring smooth operations, resolving issues, guiding team technically and maintaining high levels of customer satisfaction. Responsibilities Strong code debugging knowledge in SQL, PLSQL area to identify the root cause and solution for the complex issues. Provide expert-level troubleshooting and resolution for complex technical issues. Provide Level 1/Level 2 support for applications and systems. Monitor system performance and proactively identify potential issues. Respond and resolve incident tickets/change requests/service requests within defined SLAs. Perform root cause analysis and implement preventive measures. Collaborate with development and infrastructure teams for issue resolution. Create, maintain and update knowledge base for known issues and support documentation. Participate in on-call rotation and provide after-hours support as needed. Participate in client meetings and status reviews. Ensure compliance with ITIL processes (Incident, Problem, Change Management). Support in application deployment activities, patching and upgrades. Identify the improvement areas/manual activities & work on process improvements/automation. Communicate effectively & provide timely updates to stakeholders and end-users. Manage client escalations and have effective communication with client in calls as required. #J-18808-Ljbffr TechDigital Group
...with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, and more!**Where You'll Work**As our Nutrition Assistant I at CHI St. Vincent, you will directly interact with patients and visitors everyday. You will...
Job Overview: Marvin Composites is hiring an Industrial Maintenance Technician at our Fargo, ND location. Marvin Composites is looking for individuals with a desire to contribute to an innovation-driven organization. Come work for a company that values your technical...
...The Ralph Brennan Bakery Delivery Driver / Courier drives the company van and makes daily bakery deliveries to Ralph Brennan Restaurants in Midcity and the French Quarter. The courier is also responsible for inter-company deliveries between restaurants, the corporate office...
...everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more. Sign up to be a Gopuff Delivery... ...you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other...
Join to apply for the SAP FICO Consultant role at F2OnsiteJob Title: SAP FICO ConsultantLocation: Atlanta, GA (travel to Czech Republic for a week, expenses paid)Duration: 6+ monthsPrimary Skills: SAP FICO, SAP COKey Responsibilities:SAP FICO (more CO), US Citizen...